I don't know if you ever got this resolved but it happened to me. My helpdesk person couldn't figure it out even after reloading my massive email account. Anyway - when you start to search in Outlook for Mac a panel of search options pops up. Make sure to click 'current folder' (all the way on the left) - and voila the search worked again.
There has been a recent stream of issues that Microsoft believes are being caused by the latest patch versions of Outlook for Mac 2016. These issues include, but are not limited to:. Issues configuring your account initially. Continual NetID authentication prompts from the client. An inability to send or receive email from the client Microsoft has stated that a new patch to resolve the above issues should be available by mid-February. We will continue to update you with new information. 2/23/16 - status: Microsoft has released a new patch/update to Outlook, version 15.31, which should resolve this issue.
Please update your client to this version and if you had disabled automatic updates, please re-enable this feature. Roll back to the latest stable patch of Outlook for Mac 2016. Open Keychain Access ( Finder Go Utilities Keychain Access). In Keychain Access, in the search field, enter 'Exchange'. In the search results, select each item to view the account that is listed at the top, then press the Delete key. Repeat this step to delete all keychain entries related to your Exchange account. In the search field, enter 'adal'.
Select all items similar to MicrosoftOffice152Data:ADAL:, and then press the Delete key. In the search field, enter 'office'.
Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identites Settings 2, and then press the Delete key. Quit Keychain Access. Restart the machine. Scroll down to 'Method 2: Microsoft Download Center' and click Download the Outlook package now. Run the installer, you will be prompted to activate Office and configure your account. Open Outlook and navigate to Help Check for Updates.
Select the setting to check for updates manually. Important: Once the new patch has been released, please change this setting back to check for updates automatically. Confirm you are running version 15.28 by following this document:. If you are not, please contact the. Scroll down to 'Method 2: Microsoft Download Center' and click to download each application. Important: Do not download the AutoUpdater.
Some users may be able to upgrade to the latest beta-version of Outlook for the Mac. Important: Beta versions version do not have. Start Outlook. Go to Help Check for Updates. Click 'Join the Office Insiders program'. Click 'Office Insider Fast' from the 'how you get Insider builds' select box. Quit Terminal.
Update Outlook when prompted. If you have questions or need help with any of the above, please contact the. UW-Madison Office 365 Service and Support Team Created: 06:44:22, Sunday, Jan 15, 2017 (by Calvin L.) Updated: 10:05:34, Wednesday, Feb 22, 2017 (by Ara M.).
Sometimes, users find it difficult to understand and execute Outlook Search with each updated version of the application. If you just upgraded your desktop email client to the latest version, you also might be facing ‘MS Outlook 2016 Search not working’ issues. Since Outlook is a most popular email client being used to send and receive bulk emails in a significant number of organizations as well as a personal level; it must be maintained and upgraded on a regular basis.
Note: If you find that problem is related to damage in MS Outlook PST database file then, try to make Outlook error free and to fix “outlook 2016 search not working” Problems. In some cases, the Search algorithm integrated into MS Outlook does not work appropriately as desired.
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If this is the case, all you need to do is just stay calm and try some resolution methods to fix Outlook 2016 instant search not working error. When Outlook Search Shows ‘No Results Found’ Status Undoubtedly, ‘Search’ is one of the significant features the application offers.
It not only helps to perform a particular search following a defined criterion but also helps to navigate through emails and other mailbox components quite efficiently. The search algorithm might incorporate different kinds of malfunctions such as entirely improper outputs or no/ blank results. When the tool stops functioning properly; it would either display search results up to a particular date or it will show that there are items based on search criteria waiting to be indexed in the output panel.
In this case, there could be an error or issue with Windows Indexing services. There could be many problems in Outlook 2016 responsible for Outlook 2016 instant search not working issue and so are the solutions.
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Outlook Marked for Indexing Outlook’s Search operation usually comes out with blank results because Outlook 2016 search stopped working on your system. There are possibilities that Outlook might not be able to check its data files for indexing. However, Microsoft Outlook 2016 provides an easy way to analyze if the mailbox is indexed or not.
This can be done by the following steps:. Go to ‘Search’ option by selecting ‘ File‘, then to ‘Options’ and click ‘Search.’. Click on ‘Indexing Options’ and then select ‘Modify.’. It opens ‘Indexed Locations’ window, you can check if the Outlook data file is being indexed. Alternatively, you can either select the option to index MS Outlook completely, or you can quit the indexing option if desired.
Note: In previous versions of MS Outlook 2016, users are allowed to select particular OST or PST files to Index, whereas, in the 2016 edition, you can choose to index complete application. While checking if the Outlook files are being Indexed or not, you must also disable and then enable the application from the ‘Indexing Options’ window. Deselect Outlook by checking the checkbox and close the app.
Wait for 5 minutes and then open Task Manager. Check if Outlook.exe is still running in processes tab. Next go back to select MS Outlook for indexing. Overall, this process helps to fix all root causes of outlook 2016 indexing options greyed out. OST/ PST Corruption Corruption could be a possible reason behind malfunctioning of the instant Search not showing recent emails feature. Analyze the file and repair it using the. This is the popular ‘Inbox Repair Tool’ integrated with all the versions of MS Outlook email client.
In File Explorer window, open ‘This PC’ and then type ‘ScanPST.exe’ in the Search box. Running this tool will repair any existing damaged or corrupted OST as well as PST on the system. Rebuilding MS Outlook Index Rebuilding the index might compel Search- ‘something went wrong’ to work properly. The procedure to rebuild MS Outlook Search Index is: 1.
Click on the ‘File’ menu, select ‘Options’ and then choose ‘Search’ available on the left side of the window. Click on ‘Indexing Options’ button and then click on ‘Advanced’. In the ‘Advanced Options’ window, select ‘Index Settings’ tab and click on ‘Rebuild’ button.
Rebuilding-the-Index Points to Remember. The search feature will not work temporarily, while index rebuilding operation is in the process. It is recommended not to interfere with the application during the process. The time duration it takes to rebuild indexes solely depends on system specifications, the number of files to be indexed and volume of data each file incorporates. Once the process to rebuild indexes is completed successfully, restart the application and check ‘Search’ functionality. Though, workaround procedures are always there to recover files from all kind of corruption, these procedures do not ensure the integrity of data.
Outlook Mailbox integral components can be lost or deleted accidentally, in case if any mistake occurs. Moreover, rebuilding Outlook indexes via manual process requires the sound technical know-how. Fix Outlook 2016 Search Issues, not showing recent emails or Indexing Options Greyed out Errors If corruption is the actual reason behind the inappropriate functionality of Outlook ‘Search’ feature; then personal files can be repaired using commercial assistant- software. It repairs PST files and recovers all possible data out of it. Once, the damaged PST file gets recovered, ‘Search’ feature would start working appropriately, after that. The tool can be utilized in many different scenarios.
It can either be used to repair the features of the mail application as in the case of ‘Search’ malfunctioning or it can be used to bring PST files in the accessible state if they get damaged or corrupted for any reason. If the Search feature is not working due to a PST file that is encrypted, the tool can also help to resolve outlook 2016 search not working issue completely as it supports encrypted Outlook data file recovery. In a case of PST recovery, the tool offers to save the recovered Outlook data files to EML, MSG, RTF, PDF and HTML file formats. All of the given files can be accessed by various email clients without any dedicated platform. It is compatible to execute over all the versions of MS Outlook including 2016 editions.
Check what the other MVPs and Experts say about this software.